Terms & Conditions
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By remaining on the Website, you accept these Terms and Conditions (“Terms”). Skillset Australia may also provide you with an option to accept the Terms by clicking to agree within the user interface.
By remaining on the Website, you also accept the use of cookies, which enhance your experience by storing your session ID and monitoring single-user access. This aggregate, non-personal information assists in analysing site usage.
1. Definitions
1.1. Application – A form prepared by Skillset Australia with documentation and information provided by you for submission to a Registered Training Organisation (RTO).
1.2. Application Date – The date the deposit or service fee is paid to Skillset Australia.
1.3. Application Period – The 24-week period following the Application Date.
1.4. Assessment – The process of confirming a person’s competence against a unit of competency from an Australian Qualifications Framework (AQF) qualification.
1.5. Candidate – A person undertaking a Skills Assessment.
1.6. Customer – A person initiating an application with Skillset Australia.
1.7. Extension Period – A four-week period following the Application Period, subject to a $200 fee and the acceptance by Skillset Australia.
1.8. Partner – An RTO or an approved intermediary that conducts the RPL process in partnership with Skillset Australia and issues certifications.
1.9. Personal Information – Any information identifying an individual.
1.10. Qualification – Nationally recognised certification issued by a Partner or RTO.
1.11. Recognition of Prior Learning (RPL) – An assessment process to confirm competence against set criteria for a Unit of Competency.
1.12. Refund Period – The four-week period following the Application Date.
1.13. RTO – A Registered Training Organisation.
1.14. Services Fee – The fee payable by you for the provision of Skillset Australia’s Services.
1.15. Services – Assistance provided by Skillset Australia to collate information and materials for undertaking Skills Assessment.
1.16. Skill Screening – The process to determine a customer’s readiness for the RPL process.
1.17. Skillset Australia – A registered business name under Nubevest Pty Ltd, ABN 32 645 344 378, not an RTO, and does not issue AQF certifications.
1.18. Terms – These terms and conditions.
1.19. Website – The Skillset Australia website at https://www.skillsetaustralia.com.au and any other website operated by Skillset Australia.
1.20. You – Any individual, company, or organization visiting, reading, or using the Website or its associated products and services.
2. About the Website
2.1. The Website is operated by Nubevest Pty Ltd. Access to and use of the Website, or any of its associated products or Services, is provided by Skillset Australia. Please read these Terms carefully.
2.2. By browsing the Website or using Skillset Australia’s screening tool, you agree to be bound by these Terms. If you disagree, please cease usage immediately.
2.3. Skillset Australia reserves the right to change these Terms at any time. Updates take immediate effect upon publication. Retain a copy of these Terms for your records.
3. Acceptance of the Terms
By remaining on the Website, you accept these Terms. You may also accept the Terms by clicking to agree within the user interface.
4. Cookies
Skillset Australia uses cookies to enhance security by storing your session ID and monitoring single-user access, assisting with site usage analysis.
5. Registration to Use the Services
5.1. To access Services, register online or contact Skillset Australia at 0390086595 or info@skillsetaustralia.com.au.
5.2. You authorise Skillset Australia to use your contact information for Services-related communication.
5.3. You agree to provide accurate, up-to-date personal information, including:
(a) Email address
(b) Full name
(c) Mailing address
(d) Phone number
5.4. You may not use the Services if:
(a) You are under 18; or
(b) You are legally barred from receiving Services.
6. Your Obligations
6.1. As a User, you agree to:
(a) Comply with the Terms and applicable laws;
(b) Protect the confidentiality of your password and email address;
(c) Notify Skillset Australia of any unauthorised use or security breaches;
(d) Use the Website solely for the purposes provided by Skillset Australia;
(e) Avoid any commercial endeavours except those approved by Skillset Australia.
7. Payment
7.1. The Services Fee is payable upon instructing Skillset Australia to proceed.
7.2. Skillset Australia may accept a deposit to commence Services.
7.3. The full Services Fee must be paid prior to lodging your Application with an RTO.
7.4. If payment is overdue, deposits are forfeited. Skillset Australia may accept:
(a) Electronic funds transfer (EFT) / Bank Transfer
(b) Credit Card Payment
(c) Stripe
8. Refund and Extension Policy
8.1. Refunds are only granted if:
(a) Written notice of cancellation and a complete Refund Request Form are submitted to info@skillsetaustralia.com.au within the Refund Period or before the Application is submitted for assessment to a Partner RTO, whichever is sooner;
(b) An RTO assessor determines that a qualification cannot be issued based on the documentation provided; or
(c) The refund is required under Australian Consumer Law (ACL). 8.2. Deposits and Services Fees are non-refundable in all other circumstances. Failure to submit necessary information within six months from the Application Date may forfeit any deposits or fees paid. 8.3. Skillset Australia may approve an extension to the Application Period for a $200 fee. Applications for extensions are at Skillset Australia’s discretion, and requests should be submitted to info@skillsetaustralia.com.au.
9. Limited Liability Concerning RTOs and Intermediaries
9.1. Skillset Australia is not liable for the actions, changes, or closure of any RTO. Although we verify an RTO’s registration status through official regulatory sources before any referral, we cannot guarantee the RTO’s continued operations or its ability to issue qualifications.
9.2. In cases where Skillset Australia does not have a direct agreement with an RTO, we may refer applications through partner agents who work directly with the RTO. Skillset Australia is not responsible for actions taken by these third-party agents.
9.3. Skillset Australia assumes no liability for delays or non-issuance of qualifications due to RTO actions, regulatory changes, or closures. You acknowledge that Skillset Australia is not an RTO and cannot issue AQF certifications directly.
10. Recovery
10.1-10.3. Skillset Australia may assign unpaid debts to a recovery agency, with the debtor liable for associated fees.
11. Copyright and Intellectual Property
11.1-11.5. All materials on the Website are protected by copyright laws. Unauthorized use is prohibited without prior written permission.
12. Collecting Personal Information
Skillset Australia collects personal information per privacy laws. For concerns, contact Skillset Australia at info@skillsetaustralia.com.au.
13. Privacy
14. General Disclaimer
14.1-14.3. Skillset Australia provides the Website and Services “as is,” with no warranties, to the extent permitted by law.
15. Limitation of Liability
15.1-15.2. Skillset Australia and its affiliates are not liable for direct, indirect, or consequential damages under these Terms.
16. Termination of Contract
16.1-16.4. You may terminate your agreement with 10 days’ written notice to info@skillsetaustralia.com.au. Skillset Australia may terminate at its discretion.
17. Indemnity
17.1. You agree to indemnify Skillset Australia against losses incurred from your breach of the Terms.
18. Dispute Resolution
For disputes, contact Skillset Australia at complaints@skillsetaustralia.com.au or visit 44 Heaths Court, Mill Park, Victoria 3082.
19. Venue and Jurisdiction
Disputes are resolved under the jurisdiction of Victoria, Australia.
20. Governing Law
These Terms are governed by the laws of Victoria, Australia.
21. Independent Legal Advice
Both parties agree these Terms are fair and reasonable.
22. Severance
If a part of these Terms is deemed void, the remaining Terms remain effective.